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Team Member at Covington
Clara Shih is a prominent tech entrepreneur, author, and Venture Partner at Andreessen Horowitz (a16z). She is also the co-founder and former CEO of Hearsay Systems and author of "The Facebook Era."
As a Venture Partner at Andreessen Horowitz, Clara Shih primarily invests in companies within the fintech, enterprise software, artificial intelligence (AI), and future of work sectors.
Clara Shih works as a Venture Partner at Andreessen Horowitz (a16z), a leading venture capital firm. She also serves on the boards of Starbucks and LendingClub.
Clara Shih stands as a highly influential figure in the technology and venture capital ecosystem, recognized for her entrepreneurial prowess, insightful authorship, and strategic investment acumen. As a Venture Partner at Andreessen Horowitz (a16z), one of the world's leading venture capital firms, Clara plays a pivotal role in identifying and nurturing the next generation of groundbreaking companies. Her investment focus at a16z primarily spans critical sectors such as fintech, enterprise software, artificial intelligence, and the evolving future of work. She leverages her deep operational experience to provide strategic guidance and support to portfolio companies, helping them navigate complex market landscapes and achieve scalable growth.
Before her impactful tenure at Andreessen Horowitz, Clara Shih built a distinguished career marked by significant entrepreneurial success. She is the visionary co-founder and former CEO of Hearsay Systems, a pioneering company that provides compliant digital client engagement solutions for financial services firms. Under her leadership, Hearsay Systems grew to become a critical platform, enabling advisors and agents to connect with clients across social media, websites, and text messaging while adhering to strict regulatory requirements. Her experience in building and scaling Hearsay Systems from the ground up gives her a unique perspective on the challenges and opportunities faced by early-stage and growth-stage companies.
Clara Shih's influence extends beyond her entrepreneurial ventures. She is also a celebrated author, having penned "The Facebook Era: Your Guide to Creating a Profitable Social Media Marketing Strategy," which was the first book ever published on the topic of social media strategy. This work solidified her reputation as a thought leader in digital transformation and the strategic application of emerging technologies. Her early career included impactful roles at technology giants like Salesforce and Google, where she gained foundational experience in product development and market strategy.
Further demonstrating her broad impact, Clara Shih serves on the boards of prominent public companies, including Starbucks and LendingClub, contributing her expertise in technology, customer engagement, and digital innovation to diverse industries. Her educational background includes a B.S. from Stanford University and an M.A. from Oxford University, where she was a Rhodes Scholar. This blend of academic rigor and practical, hands-on experience makes Clara Shih an invaluable asset to Andreessen Horowitz and the broader tech community. Her strategic insights and commitment to fostering innovation continue to shape the future of technology and investment.
Clara Shih is an active technology investor and long-standing board member at Starbucks based in the San Francisco Bay Area, having recently served as the Chief Executive Officer of Salesforce AI. She previously founded Hearsay Systems in 2009, serving as its CEO for over a decade before the digital client engagement platform was acquired by Yext for approximately $125 million in August 2024. Prior to her entrepreneurial venture, she held various product development and engineering leadership positions across the broader enterprise software sector. Shih holds a bachelor's and master's degree in computer science from Stanford University, and she has maintained her corporate governance role on the Starbucks board of directors since 2011. Her extensive professional background and current focus center on scaling enterprise artificial intelligence platforms, B2B software, and financial technology investments within regulated industries.