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Claire Hughes Johnson is a highly respected technology executive, author, and angel investor, best known for her transformative tenure as Chief Operating Officer at Stripe. She is also a board member for several prominent companies and the author of "Scaling People."
Claire Hughes Johnson primarily invests in early-stage technology companies, with a particular focus on Software-as-a-Service (SaaS) and business-to-business (B2B) sectors. Her investments are often in companies that can benefit from her expertise in scaling operations and organizational development.
While Claire Hughes Johnson stepped down as COO of Stripe in early 2023, she remains a board member and advisor to the company. She also serves on the boards of other organizations like HubSpot, AmerisourceBergen, and The Atlantic, and is an active angel investor and author.
Claire Hughes Johnson is a prominent figure in the technology and investment landscape, widely recognized for her strategic leadership and operational acumen. As the former Chief Operating Officer (COO) of Stripe, a position she held from 2014 until early 2023, she played a pivotal role in scaling the company from a nascent startup to a global financial infrastructure giant. Her leadership was instrumental in building Stripe's operational foundations, expanding its product offerings, and navigating its rapid international growth, solidifying its position as a leader in online payments.
Beyond her executive role, Claire Hughes Johnson is an active and influential angel investor and advisor. Her investment philosophy is deeply informed by her hands-on experience in scaling complex organizations. She typically focuses on early-stage technology companies, particularly those in the Software-as-a-Service (SaaS) and business-to-business (B2B) sectors. She seeks out companies with strong leadership, robust operational potential, and a clear path to sustainable growth, often lending her expertise in areas like organizational development, sales, and customer operations.
Claire's distinguished career background spans several of Silicon Valley's most iconic companies. Prior to joining Stripe, she held significant leadership positions at Google, where she served as Vice President of Global Online Sales and Operations. In this role, she was responsible for managing large-scale teams and driving revenue growth across various product lines. Before Google, she also contributed to Salesforce.com, gaining valuable insights into enterprise software and cloud computing. This diverse background has equipped her with a comprehensive understanding of the tech ecosystem, from startup hyper-growth to mature corporate operations.
In addition to her investment activities, Claire Hughes Johnson is a respected board member for several public and private companies, including HubSpot, AmerisourceBergen, and The Atlantic. These roles allow her to contribute her strategic insights to a broader range of industries and business models. She is also the author of "Scaling People: Tactics for Management and Leadership," a highly regarded book that distills her extensive experience into practical advice for leaders and managers looking to build effective organizations. Her contributions to the tech world, both as an operator and an investor, underscore her commitment to fostering innovation and empowering the next generation of entrepreneurs. Her continued involvement in the tech community through advising, investing, and board service makes her a key influencer for startups aiming for significant scale and impact.
Claire Hughes Johnson is a highly respected technology executive, author, and active angel investor. Known for her transformative tenure as Chief Operating Officer at Stripe, she brings extensive experience in scaling high-growth companies and fostering operational excellence. Her investment focus often aligns with early-stage technology firms, particularly those in SaaS and B2B, where her operational expertise can provide significant value.