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Sugar is a technology company.
SugarCRM develops customer relationship management (CRM) software designed to help businesses manage and enhance their interactions with customers. The platform offers functionalities that empower sales leaders to streamline complex processes, improve deal closures, and maximize their sales efficiency. SugarCRM’s solutions are engineered to foster extraordinary customer relationships by providing tools that facilitate a deeper understanding of client needs.
The company was founded in 2004 by Clint Oram, John Roberts, and Jacob Taylor. Their initial insight stemmed from a recognition of the growing need for more adaptable and comprehensive customer relationship management tools. The founders aimed to equip companies with robust software that could transform customer interactions into long-lasting loyalty, addressing a critical gap in existing market offerings.
SugarCRM primarily serves sales leaders and organizations operating in account-based industries, enabling them to accelerate growth and strengthen client engagement. The company envisions a future where businesses proactively cultivate customers for life by anticipating and fulfilling their needs even before they are explicitly recognized. This forward-looking approach guides their product development and strategic direction.
Sugar has raised $6.0M across 3 funding rounds.
Sugar has raised $6.0M in total across 3 funding rounds.
Sugar has raised $6.0M in total across 3 funding rounds.
Sugar's investors include Iterative, Jlabs, LAUNCH, Operator Collective, Passion Capital, Plug & Play Ventures, Quona Capital, SuperAngel.Fund, Velo Capital Partners LLP, Wollef Ventures, Dileep Thazhmon, Ilia Papas.
SUGAR Technology is an Indonesian startup founded in 2019, specializing in IoT and smart lifestyle products designed to simplify daily life through minimalist, tech-infused consumer goods.[1][3] The company targets everyday consumers by promoting a "live freely and at ease" philosophy, adding smart features to lifestyle products to enable fuller living; it serves the consumer hardware market with a focus on innovation in smart home and personal devices.[1][5]
As a portfolio company, SUGAR Technology builds hardware consumer products enhanced with IoT capabilities, solving the problem of complex lifestyles by making everyday items smarter and more minimalist. While specific growth metrics are limited in available data, its presence on startup platforms indicates early traction in Indonesia's emerging smart tech ecosystem.[1][3]
SUGAR Technology emerged in 2019 in Jakarta, Indonesia, as a startup dedicated to smart lifestyle solutions.[1][3] Key figure Philip Gozali serves as Product lead, highlighting a team-focused approach in its early days.[1] The idea stemmed from a mission to promote minimalist living through technology, infusing smart features into consumer products to foster ease and freedom—born from the belief that tech can unlock fuller lives amid modern complexities.[1][5]
Early traction likely built on Indonesia's growing IoT adoption, with the company positioning itself as a local innovator in consumer hardware shortly after launch.[1][3]
(Note: Distinct from a separate Turkey-based Sugar Technology founded in 2017, which targets AR product experiences.[2])
SUGAR Technology rides the global IoT and smart home wave, particularly in Southeast Asia where Indonesia's digital economy is exploding with rising middle-class demand for affordable smart devices.[1][3] Timing aligns with post-2019 acceleration in consumer IoT adoption, fueled by cheaper sensors, 5G rollout, and pandemic-driven home tech shifts—market forces favoring local players like SUGAR that adapt global trends to regional minimalist preferences.[5]
It influences Indonesia's startup ecosystem by pioneering accessible smart lifestyle hardware, contributing to a broader push for tech-infused daily living and inspiring similar IoT ventures in emerging markets.[1]
SUGAR Technology is poised for expansion in Indonesia's booming smart consumer market, potentially scaling IoT products amid 2026's AI-edge computing trends that enhance device intelligence. Rising e-commerce and urbanization will shape its growth, with opportunities in partnerships for regional distribution. Its influence may evolve from niche innovator to key ecosystem player, amplifying minimalist smart living—echoing its core promise to simplify life through technology for fuller experiences.[1][5]
Sugar has raised $6.0M across 3 funding rounds. Most recently, it raised $3.0M Seed in July 2021.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Jul 1, 2021 | $3.0M Seed | Iterative, Jlabs, LAUNCH, Operator Collective, Passion Capital, Plug & Play Ventures, Quona Capital, SuperAngel.Fund, Velo Capital Partners LLP, Wollef Ventures, Dileep Thazhmon, Ilia Papas, Javier Diaz Evans, Jonathan Wasserstrum, Steven Sinofsky, Victoria van Lennep, Vishal Rao, Ben Zises, Claire Cormier Thielke, Diran Otegbade, Oleksiy Ignatyev, Ph.D., Kunal Lunawat, Concrete Rose Capital, Debut Capital, Jason Calacanis, Lightspeed Venture Partners, MetaProp, The Community Fund | |
| Nov 1, 2020 | $2.0M Seed | Passion Capital | Velo Capital Partners LLP, Victoria van Lennep |
| Jul 1, 2019 | $950K Seed | ENIAC Ventures |