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Bikky: Customer Data Platform (CDP) for multi-unit restaurant brands, unifying guest data from POS, loyalty, and online ordering.
Based in New York City, Bikky is a customer data platform that aggregates point-of-sale, loyalty, reservation, and online ordering data for multi-unit restaurant brands. The software-as-a-service company processes approximately $30 billion in historical transactions across a comprehensive database of 320 million tracked guests. Operating with a dedicated team of 17 employees, the analytics platform currently serves over 60 distinct brands across 5,000 restaurant locations throughout the United States. The system integrates directly with major technology providers to deliver actionable marketing and retention metrics for enterprise customers, including Milk Bar and Dave's Hot Chicken. To support its ongoing expansion, the organization has raised nearly $15 million in total venture capital funding from prominent lead investors such as Equal Ventures and Gutter Capital. Bikky was officially founded in 2017 by co-founders Abhinav Kapur and Kevin Lin.
Bikky has raised $13.1M across 3 funding rounds.
Bikky has raised $13.1M in total across 3 funding rounds.
Bikky is a customer data platform (CDP) designed exclusively for the restaurant industry, particularly serving large, multi-unit restaurant brands. It integrates with point-of-sale (POS) systems, online ordering providers, payment processors, and loyalty programs to create comprehensive guest profiles and deliver actionable analytics. The platform helps restaurants track lifecycle metrics, analyze menu performance, and automate marketing efforts, enabling teams from the C-suite to marketing to make data-driven decisions that improve sales and customer engagement. Bikky serves thousands of restaurant locations across the U.S., including major brands like Bojangles, MOD Pizza, Dave’s Hot Chicken, and Long John Silver’s, and has raised over $15 million in funding to date[1][2][3][5].
Bikky was founded in 2017 in New York City by Abhinav Kapur and Chris Thompson, among others. The company emerged from the belief that restaurants deserved access to the same sophisticated data tools as large enterprises to better understand their customers and optimize operations. Early traction came from successfully integrating multiple data sources across restaurant tech stacks, which allowed Bikky to deliver insights on up to 90% of a restaurant’s guest base. This capability quickly attracted multi-unit restaurant brands looking to leverage data for growth and operational efficiency[1][2][3].
Bikky rides the growing trend of data-driven decision-making in the restaurant industry, which is increasingly competitive and reliant on digital ordering and customer engagement technologies. The timing is critical as restaurants face pressure to optimize operations, personalize marketing, and increase customer loyalty amid evolving consumer behaviors and delivery models. By providing a unified view of customer data, Bikky helps restaurants leverage market forces like digital transformation and omnichannel engagement to stay competitive. Its influence extends to enabling restaurant brands to adopt advanced analytics and automation, thus shaping the broader ecosystem of restaurant technology solutions[1][2][4].
Looking ahead, Bikky is positioned to deepen its impact by expanding integrations and enhancing AI-driven insights to further personalize customer engagement and optimize restaurant operations. As the restaurant sector continues to embrace digital transformation, Bikky’s role as a specialized CDP will likely grow, helping brands navigate complex data environments and improve profitability. Trends such as increased off-premise dining, loyalty program sophistication, and real-time analytics will shape Bikky’s evolution. Its continued funding and client growth suggest it will remain a key player in restaurant tech, potentially expanding its footprint and influence in the coming years[1][2][3][5].
Bikky has raised $13.1M in total across 3 funding rounds.
Bikky's investors include Amazon Alexa Fund, Dream Machine, Entrepreneurs Roundtable Accelerator (ERA), Equal Ventures, Fika Ventures, Goodwater Capital, Gutter Capital, Hoxton Ventures, Mayfield, Moderne Ventures, Montauk Ventures, NextView Ventures.
Bikky has raised $13.1M across 3 funding rounds. Most recently, it raised $8.0M Series A in November 2023.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Nov 1, 2023 | $8.0M Series A | Amazon Alexa Fund, Dream Machine, Entrepreneurs Roundtable Accelerator (ERA), Equal Ventures, Fika Ventures, Goodwater Capital, Gutter Capital, Hoxton Ventures, Mayfield, Moderne Ventures, Montauk Ventures, NextView Ventures, Rainfall Ventures, Scrum Ventures, Seven Seven Six, SOSV, Version One Ventures, Y Combinator, Charles Huang, Emmett Shear, Ilia Papas, Tikhon Bernstam, Wiley Cerilli | |
| Sep 1, 2022 | $5.0M Seed | Equal Ventures, Gutter Capital, Version One Ventures | Amazon Alexa Fund, Moderne Ventures, NextView Ventures, SOSV, Charles Huang, Ilia Papas, Wiley Cerilli |
| Jun 1, 2018 | $100K Seed | Gutter Capital, NextView Ventures, Ilia Papas, Wiley Cerilli |